Jobs populaires Service clients:
- Contact Center Supervisor
- Service Delivery Manager h/f
- Conseiller Clientèle Commercial - HUY CDD 6 mois
- Conseiller aux Entrepreneurs
- Customer Service Representative with SAP
Des offres d'emploi chaque semaine dans votre boîte de réception ? Abonnez-vous à Jobat Express.
Our client is a global leading, innovative and fast-growing company with EMEA HQ located in Grimbergen (North of Brussels).
German speaking Customer Service Representative
Description de la fonction
The main responsibilities of the German speaking Customer Service Representative:
- be in charge of a specific EMEA Market (DACH), handling a client portfolio from A-Z
- process all incoming orders from trade partners and sales representatives
- be the SPOC for your clients and proactively inform them on the status of their orders and deliveries
- coordinate internally with other departments (finance, logistics, warehouse) to be up to date and share relevant information.
- handle problems that arise, manage complaints and offer prompt solutions
- monitor the whole order to delivery cycle and take corrective actions when needed: return requests, back orders,..
- assist and support Sales Representatives in the field: deliver customer and sales data, support fairs, etc.
The ideal candidate:
- a very strong level of German (C2) and English. Any other European language is a big plus
- a bachelor degree and have relevant experience as a customer service representative, handling order management from A-Z
- you are proactive, stress-resistant and sociable
- you can work independently and in a team
- you have a positive mindset, can easily adapt and are eager to learn
- a good knowledge of SAP (preferably) and Excel
As a German Speaking Customer Service Representative you will be part of the DACH team within the EMEA office, located in Grimbergen.
You will be surrounded by a great team of passionate colleagues, working in a fast-growing, innovate and inspiring workplace.
For this position, you will receive a nice salary package with fringe benefits.
+32 2 290 97 12
Place du Champ de Mars 5
D'autres ont aussi consulté
Ce job n'est plus disponible
- Type de fonction : Service clients
- Secteur : Petit commerce et distribution
- Toutes les offres d'emploi via Page Personnel Bank Antwerp
- Bachelor académique
- Anglais, Allemand
- Durée indéterminée
- Temps plein