The company is an independently owned company with headquarters in Geneva, Switzerland and a global presence.
Our +2,500 professionals in 60 offices and 31 countries work with clients across Europe, the Americas, Asia-Pacific, India, the Middle East and Africa.
Our business is founded on the human insight: When people come together magic happens. The company was founded in 1987 by Roger Tondeur & Ursula Wigert with the vision on creating strong connections between real people, in real places, in real time.
Our +2,500 professionals in 60 offices and 31 countries work with clients across Europe, the Americas, Asia-Pacific, India, the Middle East and Africa.
Our business is founded on the human insight: When people come together magic happens. The company was founded in 1987 by Roger Tondeur & Ursula Wigert with the vision on creating strong connections between real people, in real places, in real time.
Event Customer care coordinator
Description de la fonction
Registration, Travel & Accommodation – Events
• Assist in building the COFE registration website according to the given instructions i.e.: content in different language
• Assist the participant in registering properly at the events (different places in Europe)
• Assist with the coordination of participant’s travel & accommodation formalities – EU ID/passport verification, minor’s attestation, country of departure, any disable accessibilities requirement, coordination with hotel/flight reservations (made by another agency)
• Coordinate and share event’s delegate communications such practical information -
• Share the registration lists (GDPR compliant) with other agencies involved in the project
• On-site registration support (airport presence) if required
• Collect the costs incurred by participants and work on per diem fees with the accounting department for reimbursement. What do we expect from you?
• Assist in building the COFE registration website according to the given instructions i.e.: content in different language
• Assist the participant in registering properly at the events (different places in Europe)
• Assist with the coordination of participant’s travel & accommodation formalities – EU ID/passport verification, minor’s attestation, country of departure, any disable accessibilities requirement, coordination with hotel/flight reservations (made by another agency)
• Coordinate and share event’s delegate communications such practical information -
• Share the registration lists (GDPR compliant) with other agencies involved in the project
• On-site registration support (airport presence) if required
• Collect the costs incurred by participants and work on per diem fees with the accounting department for reimbursement. What do we expect from you?
Profil
Assist the COFE Senior Project Coordinator on delivering the COFE project and programme’s participation
• Advocate a high level of service attitude and professionalism, which includes industry knowledge and understanding
• Respect timelines and critical dates and related action items
• Work without constant intervention from the COFE Senior Project Coordinator (manage one-self) & prioritise tasks and projects
• Assist with all source project-related third-party suppliers appropriately and effectively, in line with the company’s procurement and EU guidelines
• Ensure operational excellence and be 'Quality Obsessive'
• Accept to work certain weekends as all events take place at that moment.
Admin, IT & Tools
• Complete procedures, documents, forms, reports that are essential to the day-to-day operations of project.
• Effectively use all job-related tools and systems, computer hardware/software
• Respect the GDPR regulations, privacy policies related to events/conferences
• Advocate a high level of service attitude and professionalism, which includes industry knowledge and understanding
• Respect timelines and critical dates and related action items
• Work without constant intervention from the COFE Senior Project Coordinator (manage one-self) & prioritise tasks and projects
• Assist with all source project-related third-party suppliers appropriately and effectively, in line with the company’s procurement and EU guidelines
• Ensure operational excellence and be 'Quality Obsessive'
• Accept to work certain weekends as all events take place at that moment.
Admin, IT & Tools
• Complete procedures, documents, forms, reports that are essential to the day-to-day operations of project.
• Effectively use all job-related tools and systems, computer hardware/software
• Respect the GDPR regulations, privacy policies related to events/conferences
Offre
-
De € 2.300 à € 2.400 par an
You will work in a young, dynamic, international company in the field of communication
Précédent
de
Suivant