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Our client is a reputable organization within the Financial Services Industry, known for its excellence in customer service and operational efficiency. The company operates as a medium-sized firm, offering a supportive and professional work environment.
German speaker Customer Service Representative - M/F/X
Functieomschrijving
As a German speaker Customer Service Representative, your responsibilities are:
- Provide exceptional customer support in the Financial Services Industry.
- Handle customer inquiries and resolve issues efficiently in both German and English.
- Ensure customer satisfaction by delivering accurate and timely responses.
- Maintain clear and professional communication at all times.
- Document and update customer interactions in the system.
- Collaborate with other departments to address customer needs effectively.
- Identify opportunities for process improvements to enhance customer experience.
- Adhere to company policies and procedures while handling sensitive information.
Profiel
A successful German speaker Customer Service Representative should have:
- Fluency in German at a mother tongue level.
- Very good proficiency in English for professional communication.
- Strong problem-solving and organizational skills.
- An ability to manage multiple tasks efficiently.
- Attention to detail and commitment to providing excellent service.
Aanbod
Our customer offers you:
- A gross monthly salary between 2200 and 2400 euros
- Transportation benefits for your convenience.
- A permanent position in a professional and supportive work environment.