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Customer Success Manager - Belgian New technology scale up

You will handle a portfolio of clients: insure their onboarding and satisfaction, organise trainings and events, help them develop projects, and counting !
Staat 13 dagen op Jobat.be

Customer Success Manager - Belgian New technology scale up

Our client developed an online platform for companies to make their life easier within one entity: it is a communication & organisation tool.

Over the last ten years, the company has evolved from start-up to scale-up, from 2 to more than 20 people, from one to more than 20 countries and today counts thousands of users!

Functieomschrijving

  • You will be responsible to manage the community, retain them and make them better clients
  • You will lead the onboarding and trainings on this digitalised tool with several partners, may it be from the C-level, board members, shareholders but also less experienced ones
  • You will regularly meet your clients, in Belgium and abroad because they're international
  • You will organise seminars, webinars and corporate events
  • You will provide creative and personalised solutions to your clients
  • Thanks to your analytic mindset, you will also monitor the engagement, review user statistics, etc.

Profiel

  • You have great communication skills in French and English
  • You want to join a company with a dynamic start-up mindset
  • You are empathetic, patient, humble
  • You have a good commercial sense
  • You like to work with a team and can take initiatives

Aanbod

The thrill to join a niche sector, a challenging position in the center of Brussels, working trips to meet your international clients, flexibility in your job and a good package.

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    Nog 15 dagen om te solliciteren

    Kenmerken

    • Functietype: Customer service
    • Sector: ICT, Telecom en Internet
    • Brussel
    Alle vacatures via Page Personnel Bank Antwerp

    Vereisten

    • Academische Bachelor
    • Engels, Frans

    Aanbod

    • Onbepaalde duur
    • Voltijds
    • Van € 2.500 tot € 3.000 per maand

    Solliciteer voor

    • 13 maart

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