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This is a full-time (40 hours/week) permanent position with an international leader based in Zaventem.
Customer Service Representative
Functieomschrijving
Key Responsibilities:
- Manage the complete order-to-delivery flow, providing best-in-class customer support to clients in the Italian market
- Handle both inbound and outbound communications to resolve customer inquiries or issues efficiently
- Maintain accurate customer records and ensure timely updates in the system
- Liaise with internal departments such as logistics, sales, and finance to guarantee seamless order processing
- Provide ongoing status updates to customers, proactively follow up on pending orders, and track delivery timelines
- Suggest solutions for any service delivery concerns or process improvements
Robert Half BV and Robert Half Project Sourcing BV process the data from applicants that is required to carry out the application process. You can find more information on data protection, in particular on your rights, at Toon website.
Profiel
Your Profile:
- Fluent in Italian and English (both spoken and written)
- Additional knowledge of French and/or Spanish is a plus
- Previous experience in a customer service/order management role is an asset
- Strong communication and interpersonal skills
- Reside in Belgium and able to commute easily to Zaventem
- Proactive attitude, team spirit, and solution-oriented mindset
- Competence with MS Office and CRM systems is a plus
Aanbod
Offer:
- Full-time employment (40 hours/week)
- 12 ADV (additional compensation/free days) per year
- Meal vouchers
- Opportunity to contribute to a dynamic medical company with an international scope
- Competitive salary and a supportive, multicultural work environment
Interested in this opportunity? Apply today and become part of an international team making a difference in the healthcare sector!
Praktische informatie
Robert Half Belgium
Robert Half Belgium
Pegasus Park,De Kleetlaan 12a bus 4 - 4de verdieping,1831 Diegem
Robert Half Belgium
Pegasus Park,De Kleetlaan 12a bus 4 - 4de verdieping,1831 Diegem