Professional Immersion - L&D Support Coaching and Mentoring Administrator (m/f/x)

CONTEXT As the L&D Support Coaching and Mentoring Administrator Intern, you will support the Mentoring and Coaching program manager in his daily and strategic tasks. The mentoring program is offered to first time managers in our projects (both local and international staff) who want to become more confident and performant in their role. They choose to be accompanied by a senior colleague in their journey. Through a self-discovery approach, mentees find their own solutions to the job-related dilemmas faced in assignments. Coaching is offered to staff members who want to be supported related to a career development or broader performance improvement on a certain skillset not related to a specific assignment. MAIN RESPONSABILITIES 1. Coaching & Mentoring Program

• Receive new mentoring requests for mentoring (co-manage the email box with the program manager)
• Keep the database up-to-date. Overview ongoing relationships and keep contact with participants
• Conduct induction talks with new mentees
• Discuss with the program manager which mentors are available and could be proposed to new mentees
• Organize and assist the OCB mentoring and coaching skills workshops (mostly digital)
• Brainstorm with and assist the program manager and other stakeholders on improvements, ideas and initiatives regarding the program’s

o Connection with other learning initiatives: How mentoring and coaching can be further embedded in the organization o Build and implement a wide communication and cooperation campaign for mentoring and coaching to reach more staff in our projects and in the international offices
2. L&D Support administrator You support the administrative and logistics follow-up of learning initiatives organized by MSF. You will orient the learner towards to most appropriate learning solution.

• Manage all the training administration for participants before / during / after the training sessions

o Send out learning event announcements to the corresponding target group o Develop and follow on the application procedure o Manage Travel bookings of participants by being in close contact with our internal travel agency o Follow-up Schengen visa: provide participants with the necessary documents o Ensure encoding of the participants in the HR Database

• Act as focal point for all learning related questions for Projects Staff

REQUIREMENTS Education & Expérience

• Higher education diploma in the field of HR and/or Administration is an asset

Competencies

• Planning and organization
• Analytical spirit
• Ability to adapt and to demonstrate initiative
• Teamwork with strong collaborative skills
• Quick learner
• Excellent knowledge of the Office 365 package (including Forms, Onedrive, Sharepoint)

Languages

• French and English required