The company operates within the Technology & Telecoms industry and is a medium-sized organization with a strong focus on innovation. It is renowned for its structured work environment and commitment to employee satisfaction.
1. People Development
- Lead the annual PRD cycle, ensuring all employees have clear objectives and regular follow-up with their supervisor.
- Translate development needs (from PRDs or ad-hoc requests) into a targeted training plan aligned with business goals.
- Maintain accurate and updated training records for all staff.
- Coordinate with external training providers and authorities to ensure a smooth training process.
2. Organizational Development
- Conduct job and task analyses to document job requirements and ensure every employee has an updated Position Description (at least yearly).
- Serve as the internal expert for IPE (Internal Position Evaluation) to ensure all roles-existing and new-are evaluated consistently and mapped against the grading structure.
- Support supervisors in creating and updating job descriptions and job specifications.
- Maintain an accurate and up-to-date organizational chart.
- Lead career and succession planning activities once implemented.
3. HR & GA Process Improvement
- Work closely with the HR & GA team and the wider organization to map and improve key people processes-from recruitment to off-boarding.
- Train internal stakeholders (workshops, documentation, one-on-one sessions) to strengthen their understanding of HR processes, documentation, and tools.
- Collaborate with HR & GA Admins to design process flows, documentation guidelines, and information-storage standards.
- Conduct audits when necessary to ensure compliance and identify opportunities for process improvements.
- Handle general employee questions and provide day-to-day HR support.
Secondary Responsibilities
- Coach and train staff on HR-related topics.
- Support onboarding and offboarding processes in collaboration with the HR Assistant and Office Manager.
- Participate in broader HR projects and initiatives.
- Act as backup for the HR Assistant when needed.
- Perform any other relevant tasks.