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Stuur mij 'Customer service' jobs in Vlaams-Brabant
The company is a small-sized organization operating in the industrial and manufacturing sector. They are known for their commitment to delivering high-quality products and fostering strong client relationships.
Customer Service Specialist (OTD)
Functieomschrijving
Key Responsibilities
- Manage the entire order-to-delivery cycle: order entry, follow-up, and coordination with logistics
- Serve as the main point of contact for customers, ensuring timely and accurate communication
- Monitor and maintain inventory levels, working closely with supply chain and warehouse teams
- Support forecasting activities by analyzing historical data and customer trends
- Collaborate with sales and planning teams to ensure product availability and delivery accuracy
- Handle returns, complaints, and service issues with professionalism and efficiency
- Maintain accurate records in ERP systems (SAP or similar)
Profiel
We are looking for a Customer Service Specialist (OTD) that:
- Previous experience in customer service, sales support, or logistics coordination
- Strong understanding of order management, inventory flows, and forecasting principles
- Excellent communication skills in Dutch, French, and English
- Solid IT skills: MS Office, ERP systems (SAP is a plus)
- Hands-on, solution-oriented mindset with strong organizational skills
- Able to work independently while being a team player
Aanbod
Our client offers :
- A dynamic and supportive work environment
- Opportunities for growth and development
- Competitive salary package with extra-legal benefits