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Stuur mij 'Customer service' jobs in Antwerpen
Our client is a well-established company in the industrial / manufacturing sector located in Aartselaar. They are a medium-sized organization known for their high-quality products and commitment to customer satisfaction.
Customer Service Representative
Functieomschrijving
As a Customer Service Representative your responsibilities are:
- Handle customer inquiries and provide prompt and accurate information.
- Process and manage orders from entry to delivery.
- Coordinate with internal departments to ensure timely delivery of products.
- Resolve customer complaints and provide effective solutions.
- Maintain accurate records of customer interactions and transactions.
- Support the sales team with administrative tasks and data management.
- Monitor and follow up on pending orders or issues.
- Collaborate with logistics to ensure smooth distribution processes.
Profiel
A successful Customer Service Representative should have:
- Educational background in business, administration, or a related field.
- Experience in customer service, preferably in the industrial / manufacturing sector.
- Strong communication and problem-solving skills.
- Proficiency in relevant software and tools for order management.
- Attention to detail and organizational skills.
- Ability to work both independently and within a team.
- Fluency in English; additional languages are an asset (Russian, Dutch,...)
Aanbod
Our customer offers you:
- A competitive monthly salary
- Meal vouchers as part of the benefits package.
- Flexible working hours, hybrid home office
- Opportunities to work in the industrial / manufacturing sector.
- A supportive and professional working environment.
If you are ready to take the next step in your career as a Customer Service Representative, apply today! We look forward to reviewing your application.