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Our client is a fast-growing scale-up with big ambitions and a hands-on mindset. Our structure is still evolving, so we're looking for someone who enjoys variety, takes initiative, and feels at home in a dynamic environment where no two days look the same.
Customer Service & Logistics assistant
Functieomschrijving
As the Customer Service & Logistics Assistant, you'll be the operational backbone of their daily activities. You'll support customers, follow up orders, prepare shipments, and handle administrative tasks from A to Z. You'll work closely with the small team and help them build efficient processes as they grow.Your Responsibilities
- First point of contact for customers (phone & email)
- Order processing and follow-up from confirmation to delivery
- Preparing and packing outgoing shipments when needed
- Coordinating with logistics partners and tracking deliveries
- Creating and sending invoices
- Handling administrative tasks related to orders, returns, and stock
- Supporting the team with ad-hoc tasks typical for a scale-up environment
- Thinking proactively about improvements and more efficient workflow
Profiel
- You speak Dutch and English fluently
- You enjoy a mix of customer contact, logistics tasks, and admin work
- You're hands-on, flexible, and not afraid to roll up your sleeves
- You're comfortable in a company with little structure and lots of room to shape your role
- You're organized, reliable, and proactive
- Experience in customer service, logistics, or administration is a plus, but mindset matters most
Aanbod
What they offer
- A varied role with real impact in a growing scale-up
- A friendly, informal team where your ideas matter
- Space to learn, grow, and take ownership
- A mix of office work and practical tasks, never boring