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Our client is a well-established company within the insurance. A mid-sized organisation committed to delivering efficient, professional services.
Customer Service Representative - Trilingual (M/F/X)
Functieomschrijving
As a Customer Service Representative your responsibilities are:
- Respond to customer inquiries via phone, email, and other communication channels.
- Provide accurate and timely information regarding insurance products and services.
- Assist clients with policy updates, renewals, and claims processes.
- Handle and resolve customer complaints in a professional manner.
- Maintain detailed records of customer interactions and transactions.
- Collaborate with internal teams to ensure customer satisfaction.
- Identify opportunities for process improvements to enhance the customer experience.
- Stay updated on industry regulations and company policies.
Profiel
A successful Customer Service Representative should have:
- Educational background relevant to insurance or business services.
- Strong communication and interpersonal skills.
- A customer-focused mindset with a problem-solving attitude.
- Ability to handle multiple tasks efficiently.
- Fluency in French, Dutch & English.
- Proficiency in using computer systems and customer service software.
Aanbod
Our customer offers you:
- A competitive salary.
- Additional benefits.
- Shift bonuses for flexible working hours.
- A supportive and professional work environment.
- Opportunities to grow your career within the business services industry.
This is an exciting temporary opportunity to make a difference in the insurance sector. If you are ready to take on this role and excel as a Customer Service Representative, apply now!