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First Line Customer Support - Student
Functieomschrijving
Help us change the way the world detects and manages cardiovascular disease FibriCheck is a fast-growing medtech scale-up on a mission to prevent strokes and improve cardiac care worldwide. Our certified AI-powered Software as a Medical Device (SaMD) solution allows people to detect and monitor cardiovascular diseases anytime and anywhere on everyday devices like a smartphone.
We empower patients and consumers with actionable health insights, support healthcare providers with better data, and help healthcare systems deliver more proactive, cost-efficient care. With partnerships across hospitals, insurers, wearable manufacturers and telehealth platforms, FibriCheck is transforming how heart health is managed: digitally, remotely, and at scale.
To support our growing number of users, we are looking for a motivated student to strengthen our first line customer support team and help our end users get the most out of FibriCheck.
Your role
As a First Line Customer Support Student, you are often the first point of contact for our users. You help them understand and use the FibriCheck app, answer practical questions, and ensure issues are either resolved quickly or correctly escalated internally. You aren’t just closing tickets, you are helping people manage their heart health, playing an important role in the overall user experience, and contributing directly to better digital heart care.
Aanbod
What we offer
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A meaningful student job in a mission-driven medtech company improving cardiovascular care.
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Hands-on experience in digital health, customer support, and medical technology.
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Strong onboarding and close support from an experienced team.
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Flexible working hours that fit your studies.
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Hybrid setup after onboarding.
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A great opportunity to gain relevant experience and grow within FibriCheck.
Energized by our mission and can’t wait to gain experience? Send your resume and a brief motivation to Open sollicitatieformulier. If you are energized by our mission but don't check every single box, we still encourage you to apply.
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