Event and Travel Assistant

Our client is a international communication agency since 1987. Our client help companies and associations to strategically engage and activate their target audiences, building the dedicated online and offline communities they need to strengthen their brands and boost their performance. 

The tasks

For a well-known organization specialized in communication, we are looking for a Communication Assistant for a very rewarding project.

The tasks

• Report directly to the Team Lead.


• Manage travel arrangements for special cases and provide detailed reports on these cases.


• Support other members of the travel team by imparting knowledge on product specifications and processes.


• Assign incoming communications from travelers within the travel team.


• Monitor activity on the Facebook Group and offer support in responding to queries.


• Process invoices and closely track/supervise spending.


• Adhere to existing Standard Operating Procedures (SoPs) and financial guidelines.


• De-escalate disagreements and facilitate resolutions (conflict management) with the assistance of the Project Director/Team Lead.

• Obtained a Bachelor or Master degree


• Be eligible to work full time (40 hours/week) in the EU.


• Possess excellent verbal and written communication skills in English, and proficiency in at least one additional language such as French, German, Dutch, Spanish, Italian, Polish, or Turkish.


• Assist the team in organizing congresses and conferences, focusing on specific tasks assigned by the Project Director.


• Advocate a high level of service attitude and professionalism.


• Demonstrate the ability to prioritize daily tasks, respect timelines, and adhere to critical dates and related action items.


• Ensure operational excellence and maintain a 'Quality Obsessive' approach.