Customer Care Representative - FR/EN/NL/SPA

• Located next to Delta
• Start-up mindset company
• Growing and Successful belgian company

- Act as the first point of contact for all customer inquiries from your region and manage
complete order to cash process.

- Provide appropriate solutions to claims in collaboration with other departments.

- Advise and provide information about our products, commercial policies to your
customers.

- Act as an Ambassador by promoting the collection and visiting customers.

- Share new ideas to optimize team-work, automation and process improvement

- Prior experience in a similar position preferred (ideally in the textile and fashion
industry)
- Excellent in Spanish, Dutch,French with a fluent command of English
- Excellent organisational, interpersonal and communication skills to deal with customers
and other departments.
- Customer-centric mindset
- Stress resistant and flexible, particularly during high season

Personality is key : you are a customer-oriented, cheerful, dynamic, flexible person with a contagious
positive attitude

- You will join a company driven by a strong belief in sustainability and respect for people
& the planet
- A medium-sized company and growing environment where you can learn and develop
new skills and where there is room for initiatives and creativity
- A young international and enthusiastic team, driven by passion for our brand, our
products and community