Our client is a leading European parking management company, operating in multiple countries with a focus on providing convenient, safe, and innovative parking solutions for both individuals and businesses.
Client Experience Specialist
Functieomschrijving
- Responding to customer inquiries and issues promptly.
- Assisting with orders, bookings, and problem resolution.
- Ensuring customer satisfaction through effective communication and support.
- Providing feedback to management on customer issues and suggestions for improvement.
- Continuously updating knowledge of products, services, and policies to better assist customers.
- Processing refunds, exchanges, or adjustments to orders as needed.
Profiel
- Excellent communication skills in Dutch and French, both written and verbal.
- Empathy and a customer-centric approach.
- Strong problem-solving abilities.
- Adaptability and flexibility to handle diverse customer needs and situations.
- Creative thinking to find solutions that meet customer expectations.
Aanbod
- Competitive pay and benefits.
- Opportunities for professional growth.
- A supportive and dynamic work environment.
- Flexible scheduling.
Praktische informatie
Page Personnel Belgium
Nathalie Vanden Bosschelle
Toon nummer+3226275581
Bastion Tower
Marsveldplein 5
Place du Champ de Mars 5
1050 Brussels