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OPERATIONS SUPPORTER
Functieomschrijving
KOMPAN - Who are we?
KOMPAN is the global leader in outdoor play and fitness areas. Our purpose is to create healthier and happier communities through play and active living. The KOMPAN Group's main activity is the development, production, and sale of playgrounds, outdoor sports, and fitness facilities. In addition, the company sells service and installation services in connection with product sales.
KOMPAN designs, manufactures, and installs more than 1,000 playgrounds or fitness sites every month somewhere across 90 countries. Of these, 23 countries do so through KOMPAN’s own direct operation and the remainder through carefully selected quality agents and partners. The global head office is in Odense, Denmark.
KOMPAN Commercial Systems is a subsidiary of the KOMPAN Group and specializes in recreational facilities indoors or outdoors, often with limited available space. We master all the necessary steps (design, production, installation) and we develop all over the world adapted playland solutions to a variety of professional clientele (fast-food restaurants, commercial centers, leisure, etc.) to improve the attractiveness and the quality of the customers’ experience.
Do you want to play with us?
Working for us, you will be part of energetic activities and professional playfulness, where you can share your ideas and develop your career as you help enrich the lives of people of all ages through play around the globe. And that is a powerful purpose to be part of.
We work cross-functionally in teams and across cultures in different countries. We believe cultural differences enable us to promote high quality and good results. Yes. It is no secret that we focus on results, but we also appreciate that you bring all of you to work. We are on an exciting growth journey, and you are welcome!
Let’s Play!
Do you want to be part of delivering industry-leading solutions to our customers? And are you a passionate Operations Supporter who wants to play a key role in a smooth operation from sales to installation? If so, you might be our new Operations Supporter in KOMPAN Commercial Systems based in Liège, Belgium.
Become our backbone in delivering operation in high quality
We are seeking a dedicated colleague to join our Operations team in Liège, Belgium. In this role, you will be part of making sure the team delivers industry-leading solutions to our customers. This includes:
- Collaborating closely with our factory and logistic operations.
- Ensuring follow-up on orders in our ERP & CRM Systems.
- Following up the installation planning with the coordinators and the installers.
- Provide remote support to the installers on product and technical questions.
- Following up on claims.
- Qualifying and handling leads.
You will become part of the Sales Support - and Installation & After Sales team consisting of 5 employees providing great value to the Operations in KCS.
A hands-on Sales or Operations Supporter
You have a minimum of 3 years’ experience and have successfully operated as a Operation or Sales Supporter or in a similar administrative role. As you will become part of a global company, you possess the competence to work and collaborate with different cultures.
Further, we expect that you are:
- Proficient in Office programs (Excel, PowerPoint, Word). Knowledge of additional software will be highly considered (i.e., CRM, ERP, data processing…)
- Fluent in English, French and German.
- Customer-centric and a can-do mentality.
Profiel
You have a minimum of 3 years’ experience and have successfully operated as a Operation or Sales Supporter or in a similar administrative role. As you will become part of a global company, you possess the competence to work and collaborate with different cultures.
It would be a big advantage if you have experience in communicating with architects and construction managers. Also to have experience in reading a builders plan/ technical drawings
Further, we expect that you are:
- Proficient in Office programs (Excel, PowerPoint, Word). Knowledge of additional software will be highly considered (i.e., CRM, ERP, data processing…)
- Fluent in English, French and German.
- Any other language like Spanish, Italian, Arabic is a huge plus.
- Customer-centric and a can-do mentality.
Aanbod
- Competitif salary in line with your experience.
- Hospital insurance
- Meal vouchers
- Eco cheques
- Flexible home office work
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