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HR Product specialist
Functieomschrijving
About Monizze
What You’ll Do
Monizze is on a mission to help employers support the well-being and engagement of their people.
From our roots in electronic meal, eco, and gift vouchers, we’ve evolved into a comprehensive Reward Management System, offering smart, flexible, and human-centered salary solutions.
To keep scaling smartly and securely, we’re strengthening our RewardFlex team with a Product specialist who combines product expertise, HR / Compensation & Benefits understanding and strong client interaction, to ensure that what is sold, is realistic, and what is implemented, works smoothly in real life.
Your advantages first?? Your purchasing power is optimized – the motto is true for clients & employees
?? 30 days off per year: 20 legal holidays 6 ADV/RTT 4 Monidayzz
?? A mobility budget
?? Homeworking flexibility with days of remote work and a monthly allowance to make it comfy
?? Work from abroad up to 4 weeks a year (after 6 months @ Monizze)
?? Belgian roots, mindset & attitude: a cool and informal atmosphere – one of the best things since waffles
?? Disrupting and innovative: we digitalized the market and keep pushing innovation in every aspect
?? Your growth is our growth: unlimited learning opportunities (languages, personal growth, hard skills,...)
?? Your health and your family's health is covered by our hospitalization insurance
? Internal mobility is regularly an option for anyone looking to evolve or change jobs or departments
?? Homeworking opportunities and overall flexibility
?? A yearly trip with all your colleagues to celebrate our achievements
? We do much more for our employees, but we needed space to describe the job! We'd love to tell you about it though, so ask us!
You’ll be joining the RewardFlex team to be the product and solution expert supporting the full client journey from advanced sales interactions to onboarding and early post go-live phase.
About our RewardFlex products, you owns product demonstrations, solution validation, onboarding preparation and onboarding delivery.
What You’ll Do
Product demos & sales process support
Own and deliver RewardFlex product demos during the sales process.
Adapt demos based on client needs and use cases.
Support Direct Sales by answering complex product, tax and legal-related questions during sales cycles.
Validate that proposed solutions match client needs and platform capabilities.
Support Sales when needed in building the final client offer (scope, constraints, required documentation).
Solution validation during sales
Ensure the proposed setup is realistic from product, HR and Compensation & Benefits perspective.
Identify risks, limitations or specific cases early in the sales process.
Escalate complex regulatory or product topics to Legal or Product when required.
Pre-onboarding ownership
Lead the pre-onboarding phase with the client.
Ensure all required client data is collected before onboarding starts.
Explain onboarding steps, timeline and expectations to the client.
Act as main client contact for onboarding preparation.
Onboarding & go-live execution
Lead client onboarding end-to-end.
Configure the RewardFlex platform together with the client.
Support the launch of cafeteria plan and/or mobility budget in the platform.
Ensure a smooth and structured go-live.
Early post go-live support & handover
Support the client during the first two weeks after go-live.
Help resolve early usage questions and configuration adjustments.
Ensure a smooth handover to Customer Success for long-term support and relationship management.
3-6 years of professional experience in HR tech / SaaS, Payroll / HR operations, implementation consulting or customer success with strong product exposure
Good knowledge in compensation & benefits, cafetaria plan and/or mobility budget, HR and payroll processes
Fluent in English and Dutch (knowledge of French is a plus)
Strong communication skills with clients
Ability to explain complex topics in simple terms
Structured and detail-oriented
Good prioritization and multi-project management
Proactive and solution-oriented mindset
Comfortable working with digital tools and SaaS environments