Jobs op maat via mail
Stuur mij 'Customer service' jobs in Antwerpen
As a Customer Service Representative, you play a key role in supporting customers across Europe. Through a broad network within the transport sector, you help keep international logistics moving every day. From the Antwerp office, you become the trusted voice for a wide range of European clients - leading logistics companies that rely on smooth operations and timely support to stay on track.
Ready to get started in this dynamic customer-focused role? Apply easily via the link!
Customer Service Representative
Functieomschrijving
Are you customer-focused, communicative, and ready for an international role?
Our client is looking for a Customer Service Representative who will support our Italian and Romanian customers and ensure an exceptional customer experience. In this position, you balance customer expectations, commercial objectives, and operational processes.
Your Role as Customer Service Representative
As the main point of contact for our Italian and Romanian customer base, you take ownership of every request and handle each case with care and precision.
Your responsibilities include:
- Primary contact for Italian and Romanian customers: resolve issues, answer questions, and ensure thorough follow-up.
- Improve service quality: gather customer feedback, spot inefficiencies, and clearly communicate our processes.
- Support financial processes: follow up on payments, handle invoice-related questions, and clarify tax topics together with our credit team.
- Stay organized and focused: manage shifting priorities in a fast-paced and detail-oriented environment.
Profiel
Who You Are:
- Fluent in Italian, Romanian, and English (spoken and written). Any additional language is a plus.
- Experience in a customer-oriented role, such as customer service, customer support, or administrative customer contact.
- Structured, accurate, and always thinking one step ahead.
- Calm under pressure with a practical, solution-driven mindset.
- Able to work independently and take ownership.
- Naturally proactive, curious, and service-minded.
Aanbod
-
Vanaf € 3.600 per maand
What our client offers you:
- A competitive salary starting at €3,600 gross per month
- Meal vouchers worth €8 per worked day
- Eco vouchers worth €250 per year
- Commuting allowance
- A generous amount of vacation days (including half an ADV day per week)
- A stable temporary assignment for several months
- A dynamic, international environment with growth opportunities
Ready to join the team?
Apply easily via the link, we look forward to hearing from you!