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Account Manager
Functieomschrijving
Are you ready to learn fast and have a real impact on the company?
With a small team of hyper-skilled people who like to work hard and have fun too, we launched the world's most disruptive business management software: Odoo. Entirely open source, complete with applications such as accounting, human resources, customer relationship management, manufacturing and 4,000 other applications. Its online offering is 3 times more affordable than that of traditional competitors such as SAP and Microsoft.
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Start your career with us.
We offer you an extraordinary opportunity to learn and develop. Be part of the development of an exciting product, supported by a great team.
Odoo is a suite of open source business apps that cover all company needs: CRM, eCommerce, accounting, inventory, point of sale, project management, etc. Odoo's unique value proposition is to be at the same time very easy to use and fully integrated. Active on the software market for almost 15 years, the company is growing day by day!
As an Account Executive, you will represent the long-lasting commercial point of contact for all your customers. You ensure the solid base and the fundamental revenues of the company, by upselling and renewing contracts of our existing customers. You will be in touch with CIOs, CFOs and CEOs of small and large companies, and revolutionise the way their business works!
The variety of industries and project scopes will ensure you a strong and ever-changing learning curve. Moreover, you will act as the key interface to all the different departments at Odoo: give feedback to Product Owners, collaborate with Business Analysts implementing the software, etc.
Your primary goal is to achieve sales targets by driving up customer retention and expansion. As our business headquarters is located in Louvain-la-Neuve, you'll have to go there +/- once a month.
Responsibilities
- Manage a portfolio of existing customers in Europe
- Establish and maintain long-term relationships with your customers
- Analyze and understand your customers' IT projects in depth: you'll be their Odoo sales expert!
- Identify potential/incentive future sales: increase your customers' use of the solution by offering them the right package in Odoo!
- Demonstrate the product (new apps, features) and new versions to end-users
- Focus on customers' satisfaction: make sure your customers are happy with Odoo!
- Negotiate contract renewals: from monthly to multi-year subscriptions
Profiel
Must Have
- Business degree
- Fluent in Dutch & English
- Strong relational & negotiation skills
- Conflict management skills
- Solution-oriented
- Strong organizational skills: you'll have around 150 customers to manage!
- 0 to 3 years of experience in IT/Sales
- Belgian work permit
Nice to Have
- Fluent in French is very, very nice to have
- Previous experience in IT project management
- Ability to work in a fast-paced, dynamic and competitive environment
- Previous experience in a customer relationship management role
- Work hard / Play hard attitude
- Born grower
Aanbod
What's great in the job?
- Real responsibility and autonomy in a fast-growing company
- A full-time, open-ended contract (38h/week) from the outset, with attractive benefits: car, fuel card, up to 35 days' leave per year, luncheon vouchers (€8/day), eco-cheques (€250/year), medical hospitalization insurance, pension plan and net expenses to cover various types of expenditure!
- You'll learn new things every day: business and IT will no longer hold any secrets for you
- Two weeks of intensive functional training with final Odoo certification
- Excellent work-life balance
- Beautiful office with ample parking and a rooftop for memorable after-parties!
- If you're moving from abroad, we'll help you relocate: accommodation will be reserved and paid for one month, so you can easily find your new home
- Moving to Belgium? The HR team will help you with all kinds of administrative tasks
What do we offer you?
- A full-time position with attractive benefits : car, fuel card, up to 35 days off, meal vouchers (€8/day), eco-cheques, hospital & group insurance, representation fees and much more!
- CDI full-time (38h/week) with home working 2 days/week
- High commissions with no ceiling
- The opportunity to move into corporate deals
- International company with offices worldwide: Mexico, San Francisco, New York, Hong Kong, India, Dubai, etc.
- 12 days of training a year
- Sport activities
- Several events: afterworks, barbecues, team building, etc
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