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241 courses: Sales

Bedrijfsleider

  • course by NHA Afstandsonderwijs
  • Online
429
Management Centre Europe

Successfully Managing People (Live Online)

  • by Management Centre Europe
Online
2.295
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Managing a team can be difficult and challenging these days.  You need to create a real team spirit and get people working together. You have to delegate and create ownership and at the same time a culture of accountability. But people can be difficult to motivate and conflicts between team members are common.

As a manager, it is your responsibility to get the most out of everyone and align the whole team in one direction to achieve the objectives. But at the same time you need to create respect within the team and recognize different cultures, different backgrounds and different values.

Are you ready to develop a high-performance team and get more done? Do you want to learn how to resolve team conflict and get more from your team by adapting your management style to every situation? What role does emotional intelligence have in your management role? Are you a good listener?

This people management programme is ideal for managers in international companies. It covers people management skills, delegating, giving feedback and key management skills.
 

Successfully Managing People is a hands-on training programme, highly interactive with exercises and role plays. The programme will be led by an experienced facilitator with former management experience in international companies.







Programme Modules:







1 - The Experience of Being a Manager

  • How to get people to want to do what they're supposed to do
  • Specific challenges you face when motivating others

2 - Values
  • Values and their impact on work life
  • How values can have productive and nonproductive results
  • Identify value conflicts in yourself and in others

3 - Personal Styles
  • Determine your own personal style profile
  • Gain insight into the strengths and limitations of your profile
  • Use behavioural clues to determine others' personal styles
  • How to work more effectively with other personal profiles

4 - Motivation
  • Employee motivation factors and their impact on behaviours and work settings
  • How to tailor your motivational efforts to individual employees and different situations

5 - Listening, Body Language, Giving Feedback, and Dealing with Difficult People
  • Use active listening to gain information and understand employees' perspectives
  • Effectively apply positive and corrective feedback
  • Use appropriate values alignment when dealing with difficult employees

6 - Conflict Management
  • The dimensions of conflict resolution
  • Identify your own preferred conflict-resolution styles for better conflict management
  • Use different conflict resolution styles in different situations

7 - Delegation
  • Different delegation styles: How and when to use them
  • Determine the appropriate delegation style for employees and situations

8 - Understanding Organizational Culture and Subculture
  • The impact of organizational culture and subculture and “cultural blinders”
  • Explore the assumptions that impact your team's thinking and actions
  • Identify and build on the strengths of your team's culture

9 - Emotional Intelligence
  • The components of emotional intelligence
  • Gain an honest and accurate assessment of yourself
  • Develop an improvement strategy

10 - Ethical Leadership
  • Identify your group's values
  • Your vision for ethical leadership

11 - Action Planning
  • Develop a specific plan for applying what you've learned back on the job
  • Identify people who can support your action plans
You are a Manager with more than 3 years of experience, and whose success depends on managing people successfully through clear communication, a cooperative attitude and commitment to shared goals. You want to develop a high performing team. 

Some of the management positions that usually attend to this people management training course are: First Line Managers, Managers of teams, business units and departments

Live Online € 2.295(Incl.VAT) Subscribe
Live Online € 2.295(Incl.VAT) Subscribe
Live Online € 2.295(Incl.VAT) Subscribe

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