Become a strong, passionate, and effective communicator with your colleagues, managers and senior management


Highlights:
• A practical, hands-on and business focused programme with lots of role plays and real business situations
• Learn to communicate with all levels of the organization including senior management and peers

Key Competencies:
• Communication skills
• Motivating your team
• Building self-confidence
• Influencing skills
• Developing your message
• Building trust & credibility
 

Communicating Up, Down and Across the Organization is 2-day hands-on training programme, highly interactive with exercises and role plays. The programme will be led by an experienced facilitator with former management experience in international companies.

1 - Putting the Best “You” Forward

• Exhibit a strong sense of confidence and external image.
• Create and maintain credibility and trust with others.
• Apply strategies to build rapport with colleagues.

2 - Targeting Your Message to the Audience

• Analyze an audience to create messages that address listeners' specific needs.
• Assess and speak to others' organizational positions, roles, and responsibilities.

3 - Targeting Your Message to the Situation

• Create multidimensional messages that speak to both the mind and the heart of listeners.
• Choose the most appropriate communication channel to be effective in various work situations.
• Assess and plan effective messaging in teams and groups when up, down, and across members are all present.

4 - Framing the Message

• Apply message-framing strategies to create an open and responsive communication environment.
• Assess influencing preferences and situational needs to impact personal persuasive ability.
• Practice skills for delivering messages that promote clear and productive communication.

5 - Motivating and Influencing Throughout the Organization

• Build productivity by applying up, down, and across motivational communication strategies.
• Evaluate and practice various motivational, informative, and influencing presentation formats.

You want and need to be a professional,clear and effective communicator with your colleagues, boss and senior management. This programme gives you the skills you need in today's business world.



Typical Participants:
• Managers
• Business Professionals