The hiring company is a leading technology company in Southeast Asia. The organization operates several well-known digital platforms across the region.
Senior IT Support Specialist - Regional Tech Leader
Functieomschrijving
- Provide daily technical support to end users and ensure the proper functioning of computers, network equipment, and printers.
- Diagnose and resolve application issues while maintaining and updating technical support documentation.
- Manage IT assets, track inventory, and coordinate with external vendors.
- Maintain and monitor office network infrastructure, IT security systems, and antivirus solutions.
- Perform first-level troubleshooting for scheduled server backups, system monitoring tasks, and routine reporting.
To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Gift Petto on Toon nummer.
Profiel
- Bachelor's degree in Computer Science, Information Technology, or a related field preferred
- Upper intermediate English communication skills
- Solid knowledge of computer hardware, software, and operating systems (Windows and macOS)
- Understanding of basic networking concepts such as TCP/IP, IP addressing, LAN, and switching fundamentals
- Experience with Windows Server administration; exposure to Linux servers is an advantage
- Professional certifications (e.g., Microsoft Certified, CCNA) are a plus but not mandatory
- Familiarity with configuring network devices (Cisco equipment preferred)
- Ability to create and maintain documentation, including SOPs and knowledge-base articles
- Eagerness to learn new technologies in a fast-paced environment
- Excellent analytical and troubleshooting abilities
Aanbod
- Competitive salary range.
- Performance bonus to reward your contributions.
- Provident fund and group insurance for financial security.
- Learning budget to support professional development.
- Overtime benefits for additional work hours.