IT and digital communications company that provides technology, digital and communications solutions.
Set Objectives and monitor delivery:
- Define or approve clear, measurable objectives for their specific team, aligned with organizational goals.
- Translate strategic direction into concrete deliverables appropriate to their team's mission and capacity.
- Monitor progress regularly, ensuring alignment with plans, priorities, internal procedures, and applicable regulations.
- Evaluate individual and team performance not only based on the achievement of objectives, but also on the fulfilment of role-specific responsibilities, demonstration of transversal and job-related attributes, and alignment with organizational values.
- Adjust priorities and take timely corrective actions where needed to maintain focus and meet deadlines.
Lead, support and develop the team:
- Conduct regular performance evaluations and development conversations, in line with HR processes
- Provide day-to-day guidance, answer team questions, and support team members in resolving day-to-day challenges.
- Motivate and engage team members by reinforcing objectives, encouraging collaboration, recognizing efforts, and fostering ownership.
Ensure quality, compliance and drive improvements:
- Oversee the quality of work delivered by the team and ensure adherence to internal guidelines and deadlines.
- Ensure all work is carried out in compliance with applicable legislation, internal procedures, and ethical standards.
- Promote a culture of accountability, empowerment and good practice within the team.
- Identify performance gaps or inefficiencies and initiate improvement actions to enhance team effectiveness.
- Encourage continuous improvement by challenging existing processes and proposing constructive changes