Learning Experience Specialist

Do you have a passion for Learning & Development, Customers and Innovation? Ready to organise executive programmes and facilitate learning experiences that truly make an impact? Do you get energy from making sure programmes run smoothly from start to finish? Let’s meet!

LEARNING EXPERIENCE SPECIALIST – Open Executive Education

Vlerick Business School is an innovative, top-ranked and sustainable international business school in the heart of Europe. Our purpose is to transform people for a better world! We want being at Vlerick to be a transformative experience where you discover the knowledge, mindset and confidence you need to take your next leap – and become the entrepreneurial leader our world needs.
As part of our close-knit team, you’ll bring our strategy and purpose to life.

Are you excited to join our Open Executive Education team as a Learning Experience Specialist? Here’s what you need to know!

Your mission
… is to play a key role in programme management, delivery and innovation:

• Take ownership of the delivery of ±40 programme days per year, both on campus and online, ensuring a warm, professional and high-quality Vlerick learning experience.
• Manage a portfolio of open executive education programmes, in close collaboration with faculty, programme coordinators and supporting teams.
• Ensure smooth end-to-end programme delivery, from preparation to follow-up, with a strong focus on participant experience and quality.
• Work towards meeting the targets of your programmes in terms of quality of the experience.
• Become a credible sounding board for customers and faculty by building content expertise in the programmes you are responsible for.
• Facilitate learning moments where relevant, helping participants translate insights into their professional context.
• Be a leading partner in (new) programme (re)design in all its aspects (integrating new trends, adapting to new formats, …).
• Build strong relationships with faculty, participants and alumni, and contribute to the visibility and reputation of the open portfolio.

You

• Are a service- and quality-driven professional who enjoys working with customers, faculty and other stakeholders involved.
• Take ownership naturally and feel responsible for the end-to-end success of the programmes you manage.
• Communicate clearly, professionally and with empathy, and you feel comfortable facilitating groups.
• Stay calm under pressure and enjoy solving operational challenges in a customer-focused way.
• Use data and feedback (LII, NPS, participant insights) to drive concrete improvements and innovation.
• Have obtained a master’s degree or equivalent through work experience
• Have an excellent written & verbal knowledge of English and Dutch.
• Are digitally familiar with online, blended and on-campus learning environments.
• Have relevant experience in executive education, training delivery, hospitality, project management or a customer-facing service role.
• Want to work on our beautiful campuses in Brussels, Ghent and Leuven in combination with your home office.

At Vlerick, openness to the world is part of our DNA. We are continuously working towards being a truly diverse, equitable and inclusive place to work and learn at. So, no matter who you are, where you come from, or what your dreams are, we are looking forward to receiving your application.

Take the leap!

If you think you meet these criteria, please apply with your resume and motivation letter on our website. Happy to give you more information on the job content: Toon emailadreswim.wauterickx@vlerick.com and/or the selection process and working at Vlerick: Toon emailadrescharlotte.mahieu@vlerick.com.