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Customer Service B2B - Knowledge Russian

Voltijds

Our client, a Belgian manufacturer and distributor, is actively looking for a Sales Support Specialist as an extension of the current team. This company has a very international scope and is fast growing. Currently they are looking for a new colleague to expand and support the CIS Market

The company is located in the region of Hoboken and can easily be reached by car & public transport.

Customer Service B2B - Knowledge Russian

Functieomschrijving

As Sales Support Representative for the CIS Market you are responsible for the following tasks:

  • You will be responsible for the entire order-to-cash process; from order processing and follow-up to shipping, invoicing and after sales
  • Configure the most optimal container/truck load
  • Provide support to the Account Managers in your region
  • Product & Pricing Management: propose equivalent products to customers, give discounts on the gross price, prepare price lists,... in consultation with the account managers
  • You act as a central point of contact for the distributors in your region
  • You are the key figure between the internal organization and the customer. You will have to coordinate on a regular basis with various internal departments (traffic department, production, sales, marketing ...)
  • You will work in close contact with production to avoid peaks and lows in the production and supply chain.
  • Daily customer contact in which you will be responsible for implementing and translating the commercial strategy: upselling / cross-selling, pushing marketing & promo actions, collecting & mapping customer information in the CRM, ...



You will report to the Sales Support Coordinator of your region.

Profiel

  • You have relevant experience in Customer Service positions (order to cash)
  • You speak fluent Russian and English, knowledge of Dutch is a plus
  • You like internal (traffic department, sales, marketing) and external (clients, distributors) contact
  • Knowledge of SAP is a plus
  • Diplomatic and assertive communication style
  • You are a born problem solver
  • You are a result oriented team player
  • Accurate and stress-resistant

Aanbod

  • After a successful interim period, you will receive a permanent contract
  • Competitive salary package (insurances, meal vouchers,…)
  • Dynamic and international team
  • Fast-growing and successful organization
  • Varied position with lots of opportunities
  • Training and development
  • Flexible hours
  • 2 days home office

Plaats van tewerkstelling

Aartselaar 2630

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Dan ben je op de juiste plaats geland, Jobat.be heeft 87 Sales support & administratie jobs ter beschikking in Antwerpen.

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