Our client, a Belgian manufacturer and distributor, is actively looking for a Sales Support Specialist as an extension of the current team. This company has a very international scope and is fast growing. Currently they are looking for a new colleague to expand and support the CIS Market
The company is located in the region of Hoboken and can easily be reached by car & public transport.
As Sales Support Representative for the CIS Market you are responsible for the following tasks:
- You will be responsible for the entire order-to-cash process; from order processing and follow-up to shipping, invoicing and after sales
- Configure the most optimal container/truck load
- Provide support to the Account Managers in your region
- Product & Pricing Management: propose equivalent products to customers, give discounts on the gross price, prepare price lists,... in consultation with the account managers
- You act as a central point of contact for the distributors in your region
- You are the key figure between the internal organization and the customer. You will have to coordinate on a regular basis with various internal departments (traffic department, production, sales, marketing ...)
- You will work in close contact with production to avoid peaks and lows in the production and supply chain.
- Daily customer contact in which you will be responsible for implementing and translating the commercial strategy: upselling / cross-selling, pushing marketing & promo actions, collecting & mapping customer information in the CRM, ...
You will report to the Sales Support Coordinator of your region.