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Our client is a global leader in the packaging industry with offices worldwide. For the office in Groot-Bijgaarden, they are seeking a temporary colleague to support the Customer Service Operations team across Europe.
The company is recognized for its expertise, client-focused approach, and sustainable, eco-friendly solutions and products.
Core values: Internal collaboration, open and transparent policies, commitment to employee growth & positive interactions with internal and external teams.
Customer Service Administrator (temporary)
Functieomschrijving
The successful candidate will report to the Customer Service Operation Support Team Leader and be responsible for:
- Delivering high-quality service administration for a defined CSO area.
- Managing internal orders and follow-up.
- Handling intercompany and customer billing for Service Engineers.
- Preparing administration for customer training.
- Managing and following up on service contracts.
- Ensuring compliance with global standards and local requirements.
- Supporting travel arrangements for Service Engineers.
- Contributing to continuous improvement and best practice implementation.
Profiel
A successful Service Administrator should have:
- Minimum 2 years of administration experiences.
- Strong organizational and multitasking skills.
- Is great in numerical and analytical skills and is able to handle complex subjects.
- Loves working in dynamic and challenging environment.
- Service Minded and good cooperation with other departments and colleagues.
- Self-driven, independent personality.
- Excellent communication and customer service abilities.
- Highly proficient in spoken and written English, Dutch and /or French.
- Good computer skills (MS office, Outlook, …) Knowledge of SAP is a big plus.
Aanbod
Our partner offers you:
- Six-month contract with potential for a permanent position.
- A gross monthly salary between €3,000 and €3,600.
- Attractive benefits: Meal vouchers, eco vouchers, transport allowance, hospitality insurance, and bonuses.
- Flexible work environment: Flexible working hours and the possibility to work from home 2-3 days per week.
- Career opportunity: Join a market leader recognized for its quality and sustainable impact.
- Team culture: Become part of a professional team where teamwork, dedication, and a positive atmosphere are at the heart of everything they do.
- International exposure: Work across different European countries.