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Our client is a well-established company within the insurance industry, known for its commitment to providing high-quality services.
Customer Operations Specialist (Trilingual)
Functieomschrijving
As a Customer Operations Specialist (Trilingual) your responsibilities are:
- Manage and process customer inquiries and requests effectively.
- Handle client files from A-Z.
- Coordinate with internal teams and external stakeholders.
- Provide clear and professional communication in Dutch, French, and English.
- Maintain a high level of customer satisfaction through excellent service delivery.
- Analyze customer feedback and suggest improvements where necessary.
Profiel
A successful Customer Operations Specialist (Trilingual) should have:
- Fluency in Dutch, French, and English (both written and spoken).
- Strong team-oriented mindset.
- Experience with admin work + client contact.
- Attention to detail and ability to work under pressure.
- Proficiency in using customer management systems and tools.
- A proactive and solution-oriented mindset.
Aanbod
Our customer offers you:
- An attractive salary package between EUR 31500 and EUR 38500.
- Meal vouchers, insurance benefits, and transport allowance.
- The possibility to work remotely.
- Opportunities for professional growth and development.
- A permanent position in a big company within the insurance industry.
If you are passionate about customer operations and are excited to work in Brussels, apply today to become a part of this reputable organization in the insurance sector.