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Our client is an established international organisation known for its high-quality products and strong customer relationships. Operating across multiple global markets, the company values service excellence, efficient internal processes, and a collaborative team culture. This role is offered as a temporary assignment for 6 months to support ongoing business needs.
Customer Service Representative - International Environment
Description de la fonction
- Handle customer inquiries via phone and email with professionalism and accuracy.
- Manage order entry, processing, and follow-up in internal systems.
- Coordinate with logistics, sales, and supply chain teams to ensure timely deliveries.
- Monitor customer accounts and identify improvement opportunities proactively.
- Prepare documentation and support administrative follow-up for client activities.
Profil
- Strong communicator with experience in customer service or order processing.
- Able to multitask accurately in a fast-paced work environment.
- Proactive and solution-oriented mindset.
- Comfortable working with ERP/CRM systems and structured workflows.
- Fluent in English; additional languages are a plus.
Offre
- A 6-month temporary contract within an international organisation.
- Competitive salary package with additional benefits.
- Opportunities to gain valuable experience in an international context.
- Supportive colleagues in a dynamic and open team environment.
- A meaningful role with direct impact on customer satisfaction.