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ManpowerGroup Solutions

Customer Success Manager

Published on 11 days ago

Customer Success Manager

For our client we are looking for a Customer Success Manager in Zaventem. Our client is worldwide one of the biggest players in the IT, gaming, and software industry.

Talent Based Outsourcing

Job description

Job description:
  • You expand strategic education customer relationships to drive impact, target business growth and develop a multi-year Digital Transformation strategy
  • You grow the mindset of customers, partner and client' sales teams by bringing innovative ideas that showcase the case for change and client's unique value proposition for education
  • You remain focused on customer facing time by running a healthy and predictable business that delivers on a jointly agreed customer Digital Transformation strategy and maintain rigorous sales process compliance
  • You are the single point of accountability for Modern Workplace workload consumption to expand strategic education customer relationships and ensure successful adoption of tools in classrooms and schools
  • You clearly define School Leaders and Educators' expected outcomes and build a high quality “Success Engagement Plan” inclusive of customer objectives, milestones, risks and metrics needed to achieve them
  • You engage technical experts and partners for deployment and adoption assistance to enable smooth end to end customer processes that drive usage and help accelerate customer engagement on each workload (Office 365, Identity (AADP), Intune, School Data Sync and AutoPilot).
  • You continuously expend your sales, industry, technology and competitive knowledge and capabilities
  • You provide insight and feedback from customers and partners to the Worldwide Industry Teams to help learning and improvement in industry solutions and digital transformation offerings on strategic accounts


Who are you:
  • You have a strong solution sales background with technology-related experience
  • You are able to establish trusted advisor relationships with school leaders and educators
  • You have a deep passion for education
  • You are fluent in English, Dutch and French.
  • You work pro-actively and organized


What we offer:
  • You will get a contract of indefinite duration with Manpower Talent Based Outsourcing.
  • You will have a competitive salary with different extralegal advantages (meal vouchers of 8 euros per worked day, group and hospitalization insurance, travel refunds, …).
  • You will have permanent support and coaching by your personal consultant of Manpower Talent Based Outsourcing.
  • You will have the possibility to follow trainings to keep on growing.

    Who are we:
    At Manpower Talent Based Outsourcing (TBO) we offer outsourcing and contracting opportunities at different kinds of international and national companies. As contractor for Manpower TBO, you work at a project at one of our clients. Those projects can be of short (at least 3 months) to very long (multiple years) duration. We are specialized in four domains: Administration, Healthcare, Logistics & Automotive, and Sales & Marketing.

    Are you interested or do you need more info? Please contact our recruiter Sarah Bakali Tahiri:
    Phone (Monday-Friday between 8h and 17h30): 0487 62 96 88
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    17 days left to apply


    • Professional bachelor (Higher Education Short Type)
    • At least 2 years experience


    • Permanent
    • Full-time

    Apply before

    • 11 October

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