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Page Personnel

Customer Service Manager

As a Customer Service Manager, you're tasks are to manage a team of customer service representatives. You'll have to achieve and maintain a high level of customer satisfaction.

Page Personnel | Multiple regions | Permanent, Full-time

1 day left to apply

The client, based in Diegem, is a healthy, international and market leading company in the FMCG sector.

Customer Service Manager

Job description

As a Customer Service Manager, you'll have to:

  • Manage a Customer Service Team directly, 2 teams indirectly
  • Provide help to customers using your organisation's products and services
  • Communicating with existing customers through various media
  • Meet with other managers to optimise customer sattisfaction
  • Handle possible complaints or incidents with customers

Profile

A successful Customer Service Manager has:

  • A good knowledge of Dutch and French (English is a plus)
  • Preferably a Bachelor Degree, or equivalent through experience
  • A customer-oriented mindset
  • Strong communication skills to inform, help and advice customers as well as the team
  • Listening skills to understand possible issues with customers
  • Problem-solving skills

Offer

You'll find yourself managing an ambituous team in Diegem. Be the one responsible to elevate your team to the next level and reach the highest level of Customer Satisfaction.

The client offers an attractive salary package with extra-legal benefits. There's a lot of room to grow in the company as well.

More info

Page Personnel Belgium
Mathias Neyt
+32 2 290 97 97
Bastion Tower
Marsveldplein 5
Place du Champ de Mars 5
1050 Brussels

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    1 day left to apply

    Characteristics

    Requirements

    • Secondary education
    • Dutch, English, French

    Offer

    • Permanent
    • Full-time
    • From € 2.700 to € 3.800 per month

    Apply before

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