Get the tools and techniques you need to become more assertive and successful in your management role

Highlights:

• Assess and identify your own assertiveness style preferences
• Get comfortable in your own S.K.I.N - support self-esteem, know self, initiate dialogue, negate negative self-talk
• Explore the 5 step model to express assertive language


Key Competences:

• Assertiveness skills
• Communication skills
• Conflict management
• Learning to say no
• Stress management
• Work-life balance
 

Assertiveness Training for Women in Business  is a day hands-on training programme. The programme will be led by experienced women leaders with former experience in international companies.


8 Programme Modules:


1 - Foundations of Assertiveness

• Distinguishing between passive, assertive, and aggressive behaviors 
• Discussing how socialization affects your behavior in the business environment 
• Identifying personal work situations and obstacles that challenge assertive behavior

 

2 - Assessing Your Assertiveness

• Identifying your assertiveness style preferences 
• Assessing and identifying strengths and weaknesses of your assertiveness style 
• Knowing how value systems impact your assertiveness 
• Identifying ways to reduce role conflict

 

3 - Getting Comfortable in Your Own Skin

• Exploring the assertive components of becoming comfortable in your own S.K.I.N. (Support self-esteem; Know self; Initiate dialogue; Negate negative self-talk)

 

4 - Assertive Communications Skills

• Understanding the three components of communication and factors that influence their impact 
• Differentiating the verbal and nonverbal communication styles of men and women 
• Applying active and reflective listening skills to build assertiveness techniques 
• Listening and responding assertively to feedback and criticism

 

5 - Assertiveness Techniques and Practices

• Demonstrating a five-step model to express assertive language 
• Exploring four special assertive techniques: broken record, fogging, negative assertion, and negative inquiry 
• Saying “no” and surviving 
• Responding to common put-down statements 
• Videotaping practice sessions

 

6- Assertive Case Study Workshop

• Reviewing the uses of strategic tools, models and techniques 
• Applying assertiveness techniques to analyze and plan around your own must-solve situations 
• Receiving feedback on your plan for addressing your must-solve situations

 

7 - Assertiveness and Leading

• Assessing leadership styles 
• Understanding five dimensions of centered leadership 
• Identifying new ways to use assertive leadership in your personal and professional life

 

8 - Leading a Balanced Life

• Techniques for dealing with anger
• Preventing and coping with stress 
• Applying a four-step model to improve personal level of work and life balance 
• Discussing the nature and value of women support networks and resources 
• Planning for continuing assertiveness growth

You are a woman in an international management role. You want to strengthen your assertiveness techniques, alleviate weaknesses, and improve your overall communication skills.

Typical Participants:
• Managers
•New Managers