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Our client is based in Brussels and evolves in the IT sector.
Customer Care
Functieomschrijving
As a Customer Care Specialist at our client, you will have the following responsibilities:
- Act as Main point of contact for our client's customers.
- Search for solutions and offer customer focused solutions to ensure the best quality of service to the customers.
- Assist our client in the evolution of its processes within the Customer Care department.
- Build long lasting relationship with your customers and create adapted added value offers for your portfolios of customers.
- Work with internal and external stakeholders to find the best solution for customers.
Profiel
The ideal Customer Care Specialist for our client would have the following skills :
- A Bachelor Degree or a Master Degree.
- At least 2 up to 5 years of experience in customer support.
- Fluency in French, Dutch & English.
- Analytical mindset & strong communication skills.
- Customer-focused mindset.
- Team Player mentality.
Aanbod
- Brussels-based position
- Strong company culture
- Optimized package with interesting benefits
- Hybrid work policy in place