Get the key business skills you need to support management and  take your career to the next level


Highlights:
• Learn how to manage your time, set priorities and make decisions in a changing and challenging business world
• Use role plays and group work to practice the key skills you need and get direct and honest feedback

Key Competencies:
• Time management
• Decision-making
• Creative thinking
• Management styles
• Communication skills
• Assertiveness skills

1 – Motivation and Time Management

• The Changing Business Environment
• Understanding Motivation
• Time Management

2 – Working More Effectively in a Top Management Team

• Setting Decision Making
• Diagnosing and analysing issues
• Concentrating and making decisions effectively
• Getting decisions implemented
• Creative Thinking

3 – Understanding Management and Leadership Styles

• Understand yourself, your boss and others
• Tips for cross-cultural and remote working

4 – Effective Communication

• Skills and strategies for handling important relationships
• How to improve performance
• How to improve self-confidence

5 – Conflict Management
6 – Assertiveness

• Negotiating, persuading, influencing techniques
• Giving feedback

7 – Projecting Yourself and Effective Presentation Skills
8 – Working on Continued Personal Growth
 

You are an experienced administrative professional or executive assistant. You manage a wide range of tasks and projects. You want to boost your career and get the key skills and knowledge you need for your role.

Typical Participants:
•  Admin Professionals