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Our client is a medium-sized company operating in the Energy & Natural Resources sector. They are well-established and have a strong presence in their industry, offering tailored solutions and services to a diverse client base.
Temporary Customer Service & Export Coordinator
Job description
As a Temporary Customer Service & Export Coordinator your responsibilities are:
- Manage and process export orders from initiation to delivery.
- Ensure compliance with export regulations and documentation requirements. (knowledge of sea freight is a plus)
- Coordinate shipments with logistics providers to meet delivery deadlines.
- Serve as the primary point of contact for customer inquiries and concerns.
- Monitor and update customers on the status of their orders.
- Collaborate with internal teams to resolve any issues related to orders or shipments.
- Maintain accurate records of export transactions and customer data.
- Provide exceptional service to ensure customer satisfaction and loyalty.
Profile
A successful Temporary Customer Service & Export Coordinator should have:
- Experience in customer service or export coordination
- Strong organizational skills and attention to detail.
- Proficiency in export documentation and shipping processes.
- Excellent communication skills, both written and verbal.
- Ability to work effectively in a fast-paced and dynamic environment.
- Fluency in English; Spanish is a plus
- Perfect knowledge of SAP
- Immediately available
Offer
- A complete salary package (strong gross, meal vouchers, eco and sports vouchers, laptop, 32 holidays)
- A great international stable team
- A nice working environment
- 2 days of home office
If you are ready to bring your customer service skills to a new challenge in Machelen, we encourage you to apply today!