Opleiding: Customer Journey
- course by NCOI Learning
- Vilvoorde - Zaventem, Online
2 - Preparation
• The importance of research and organization in preparing an effective presentation
• Illustrate how to plan and prepare strong beginnings and endings in your presentations and public speaking
• Select and design effective visuals
3 - Delivery Skills
• The effective use of voice, action, image and language in public speaking
• Apply strategies for positively addressing speech anxiety
• Practice articulation methods
4 - Essentials for Winning Presentations and Public Speaking
• Choose appropriate strategies for reaching reluctant, uncommitted and inactive audiences
• Design successful informative, persuasive, entertaining motivational and special event presentations
• Respond in a focused and controlled fashion to questions and answer
• Impromptu speech making
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