Not everybody is an IT professional. But few in the modern business world can ignore IT, and almost everyone should be able to take part in a conversation about it. This IT awareness training is intended for those who would like to get a general overview of the IT world without needing an extensive technical background. We build a solid frame of reference to help you put terms into their context.

At the end of this fun and interactive seminar the participant will:

• know the most important concepts of infrastructure and software, application development and networks;
• be familiar with the most recent trends in the IT world;
• be able to give a general description of many technical terms and abbreviations;
• be more confident in technical discussions with the 'experts';
• have a better understanding of clients' questions and suppliers' offers;
• be able to read popular technical magazines and web sites.

• Basic principles of computers and computing: processor • memory • disk ...
• Computer types: PC • mobile • tablet • mainframe • servers • IoT ...
• The brands: IBM • Hewlett-Packard • Dell • ....
• Operating systems: Windows • Linux • UNIX • macOS • iOS • Android • z/OS • ...
• Virtualization: VMWare • Hyper-V • containers • Docker • ...
• Networks: LAN & WAN • Ethernet • WiFi • ADSL • TCP/IP • Router • ...
• Internet & Intranet: web • cloud • IAAS • PAAS • SAAS • AWS • Azure • ...
• Databases (Db2, Oracle, SQL Server, MySQL ...) • Data Warehouses • BI • Data Science • Artificial Intelligence
• Programming languages (JavaScript, Python, Cobol, C++, Java, C#) and frameworks (.NET, Spring, Angular)
• Application architecture: client/server • OO • web applications and APIs
• Packages: ERP, CRM, SAP, Peoplesoft, SalesForce • ...
• Management aspects: SLA • ITIL • PRINCE2 • Agile • Scrum • ...
• IT professionals and their profiles: developers • analysts • architects • system administrators • ...

Live instructor-led training, focused on the context of the participants, with plenty of opportunities for discussion.

Delivered as a live, interactive training: available in-person or online, or in a hybrid format. Training can be implemented in English, Dutch, or French.
If interested in organising this training internally, get in touch with us; we can customise it to meet your specific needs.

No specific background is required for this course.

This training is aimed at non-technical people in the IT world: managers, consultants, account managers, salesmen, journalists, ...