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Technical Support Engineer
Functieomschrijving
Our client is seeking a Technical Support Specialist to join their international team. This role offers the opportunity to work in a dynamic environment where you'll support internal and external stakeholders with complex technical challenges. You'll be part of a diverse support team that operates 24/7, playing a key role in improving product quality and customer satisfaction across global markets.Key responsibilities include:- Collaborating with colleagues to analyze and resolve technical and diagnostic issues- Providing support to dealers in your assigned language region- Communicating with a wide range of stakeholders including engineers, designers, and service teams- Navigating technical documentation and software systems to deliver accurate solutions- Monitoring and identifying recurring issues to contribute to structural improvements- Logging deviations and supporting root-cause analysis- Continuously updating and refining standard operating procedures (SOPs)
Profiel
- Has a background in automotive engineering or has gained equivalent technical knowledge through hands-on experience- Enjoys solving complex problems and can interpret detailed technical documentation- Understands system interactions and how software applications operate- Communicates effectively and thrives in cross-functional teamwork- Is committed to continuous learning and self-improvement- Is fluent in English and at least one other European language (ideally French or Italian)- Speaks additional European languages? That's a plus- Is flexible and open to working in a rotating shift schedule
Aanbod
We offer a solid package of compensation and benefits, plus you will enjoy: - The opportunity to work in global and dynamic organization with highly skilled colleagues. - A working environment that truly believes in customer success, trust, passion, performance and change. - Regular opportunities for training and education to develop yourself continuously. - A company restaurant. Do you see yourself in this description?Mail us your CV at
Toon emailadresgent.office@ago.jobs or give us a call on the following number
Toon nummer09 223 52 50Rather apply easy and fast? Apply online via this job ad.Looking forward to meet you!
Praktische informatie
Heb je interesse? Kom dan langs in ons kantoor of mail ons jouw motivatiebrief en cv.
AGO Jobs & HR Gent Office
Krekelstraat 89
9840 Gent Office
Tel.: Toon nummer+32 9 223 52 50
Email: gent.office@