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Our Client:
Join a leading international investment company with a strong presence in Europe.
With 7 offices located in key European cities, this company is expanding its Brussels-based IT department.
You'll become part of a forward-thinking, dynamic environment focused on innovation and growth.
Junior ICT Assistant
Description de la fonction
As a ICT Assistant, you will play a pivotal role in ensuring the reliability, efficiency, and security of IT infrastructure on international level.
You will provide both on-site and remote technical support while collaborating closely with the ICT Manager.
This is your opportunity to develop your technical expertise across several technology platforms and actively contribute to IT improvements.
Key Responsibilities:
- Provide on-site and remote technical support for laptops, printers, phones, and other peripherals.
- Install, configure, and maintain operating systems, software applications, and hardware components.
- Troubleshoot and resolve hardware, software, and network issues efficiently.
- Assist with the setup, deployment, and lifecycle management of new devices.
- Conduct regular IT system maintenance and updates.
- Maintain IT security documentation and ensure compliance records are kept up to date.
- Work collaboratively with the ICT Manager to resolve complex technical issues and implement IT improvements.
- Deliver training and support to end-users on IT policies, best practices, and cybersecurity.
- Adhere to company IT standards, data protection regulations, and cybersecurity protocols.
- Ensure top-tier customer service in support of employees across all offices.
Technical Environment:
- Windows Server, Windows 10/11, Microsoft Exchange
- Microsoft 365, Active Directory, Azure, Intune
- Virtualization (VMware and/or Hyper-V)
- Networking: OSI model, TCP/UDP, VLANs, switching, firewall concepts
- VOIP and phone system basics
- Antivirus and cybersecurity best practices
- Videoconferencing systems
Robert Half BV and Robert Half Project Sourcing BV process the data from applicants that is required to carry out the application process. You can find more information on data protection, in particular on your rights, at Afficher le site web.
Profil
Your Profile:
- A bachelor's in computer sciences / IT is required.
- A first relevant experience as helpdesk / IT assistant within a corporate company.
- Fluent in English plus French or Dutch.
- Hands-on, solution-oriented mindset with a desire to learn.
- Resourceful ("Swiss Army knife" attitude).
- Reliable, motivated, and customer focused.
- Strong team player; able to work independently.
- You have an active Belgian work permit.
Offre
What's on Offer:
- Permanent contract (38-hour week)
- Extra-legal benefits: €8 meal vouchers, transport cost coverage, annual bonus, and hospitalization insurance
- 1 day/week telework
- Exposure to IT across multiple European offices
- Autonomy in tasks and room for professional development
- Collaboration with skilled colleagues in a dynamic, international environment
Information pratique
Robert Half Belgium
Robert Half Belgium
Avenue Arnaud Fraiteur 15-23, 2nd floor block B,1050 Brussels
Robert Half Belgium
Avenue Arnaud Fraiteur 15-23, 2nd floor block B,1050 Brussels