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Short Term Operations Planner

It is responsible to manage demand and supply operations in order to optimize customer case fill performance and inform stakeholders about any stock risks and opportunities.
Published on 11 days ago

Short Term Operations Planner

Our client is a leader in the FMCG sector.

Job description

Managing Service Levels / Stock Allocation:

* Secure daily process of customer orders from order to delivery at customers' distribution centers, respecting customer delivery SLAs (e.g. today-for-today, 24-hours and 48-hours delivery on a 7 days per week operation)
* Take proper action on demand and supply alerts coming from the Proactive Stock Management Tool (PSMT) and APO
* Make optimal trade-offs in stock allocation across all customers from a total business perspective
* Update order management database (OMDB) in case of demand variations which lead to low cover or out of stocks
* Mitigate and support in supply when demand variations lead to stock availability issues
* Mitigate supply and demand risks in case of quality issues and stay in contact with the QA manager
* Analyze KPI reports regarding customer service levels and take corrective actions when needed to ensure improvement


* Excellent communication skills
* Knowledge of SC and Customer Service processes
* Knowledge of ERP Systems (preferably SAP/APO)
* Knowledge of MS Office
* Time management and priority setting skills

* Internal/External customer orientation
* Analytic ability
* Team commitment
* Entrepreneurial and growth mindset
* Influencing others

Experience / Qualifications:
* Bachelor's or preferred Master's degree
* Background in Supply Chain or Customer Service
* At least 2 years of relevant work experience
* Affinity with FMCG market
* Experience in Planning or Stock Management
* Experience in/proven track record in stakeholder management


Top mission where you will learn a lot about supply chain

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    17 days left to apply



    • Academic Bachelor
    • French


    • Interim
    • Full-time

    Apply before

    • 30 June

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