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ENGIE Fabricom

Salesforce Analyst

ENGIE Fabricom | Brussels | Permanent, Full-time

Published on 19 days ago

Our expertise

ENGIE Fabricom is the leading Belgian company specialised in the designimplementation and maintenance of multi-technical installations and services. Our large expertise in the markets of infrastructurebuildingsindustrydistribution networks and energy production guarantees a comprehensive and customised solution. Using this multidisciplinary approach, we are able to assist companies and local authorities optimise their energy consumption, environmental and operational performance.

  • Electrical & Mechanical installations
  • Instrumentation, Automation &
    Process control
  • Mechanics & Industrial piping
  • ICT & Digital solutions

Salesforce Analyst

Job description

We are looking for an Salesforce Analyst.

Your mission
  • you are the functional point of contact for Business and IS collaborators
  • you analyze and translate business requirements and –processes until functional specifications in which customer-centricity, cost-efficiency and feasibility are key
  • you challenge the business requirements, analyze the impact and build a “business case” to justify the change request
  • you propose a functional & technical solution, in collaboration with other parties, that meets the business requirements within the feasibility of our architectural landscape 
  • you follow the developments and are responsible for the quality check of the delivered solutions 
  • you execute functional and non-functional tests in collaboration with Business and IS counterparts based on test-scenarios for which you are responsible
  • you analyze incidents and identify the necessary actions to resolve these incidents
  • you report to the counterparts/requestors about the progress, delivery dates and tasks to be completed (testing, etc.)
  • you monitor and analyze the logged issues, defects and questions to propose proactive improvements for the related services, applications and processes
  • you identify improvement opportunities based on problem handling and best practices 


Your profile
  • you have a Master or equal through experience
  • you have a minimum of 3 years of Salesforce experience in medium and large-scale implementation(s)
  • you have an experience in one or more Salesforce solutions (e.g. Sales Cloud, Service Cloud, Marketing Cloud, Analytics Cloud, Community Cloud, CPQ, Platform, Mulesoft)
  • you have at least the Salesforce Administration certification
  • you speak English and French and/or Dutch
  • you are a good listener, you think and act with a customer mindset
  • you have good communication and presentation skills
  • you are stress resistant, you maintain your efficiency and productivity when under pressure
  • you have a positive mindset, ready to accept fast changes 
  • you are assertive and have the ability to work autonomously


ENGIE Fabricom offers you
Working at ENGIE Fabricom is a challenge that opens up opportunities to participate in exciting projects in various sectors of activity. You will be in contact with on-site personnel and offered training in cutting-edge technologies. You will be entrusted with a range of responsibilities, to be performed with a high degree of team spirit and self-sufficiency. Attractive career opportunities are available in line with your profile and your motivation. 

More info

Your HR contact person

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    41 days left to apply



    • Master (University or Higher Education Long Type)
    • At least 2 years experience
    • Dutch, English, French


    • Permanent
    • Full-time

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