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Inventory Operations Manager

The lead of Inventory Operations will be working in the division Supply Chain. This department is responsible for the order to bill process.
Published on 17 days ago

Inventory Operations Manager

Our client is a leading company in the FMCG sector.

Job description

Key tasks:


  • Managing for your customer the day to day VMI planning as well as promo planning for all categories & reporting about it to the Customer Service Manager.
  • Identifying, tracking & communicating with the customer about critical out of stocks, delivery delays, desadv flow issues, etc. This requires perception management skills, especially given the involvement of the commercial counterparts.
  • Being Back- up of VMI planners (both clients) in case of absence or holiday of the VMI planners
  • Informing the customer on product/assortment switches & follow-up with internal departments of the customer of a good execution.
  • Providing input to internal departments (e.g. masterdata) & external (e.g. the logistics provider) when experiencing certain transmission failures.
  • Follow-up of outstanding claims for your customer
  • Assisting planners and escalating issues when operational issues/problems occur
  • Loading daily files in to the VMI tool (promo files, Pil, . . .) to assure operations for planners


  • Managing long term VMI customer related aspects from a continuous improvement perspective for both VMI customers. and reporting about it to the customer service manager. This through analysis of supply chain cost & waste drivers and with the available tools such as SAP, logistics cost database, VMI etc. Overall goal is to make the processes more lean & decrease Supply Chain Costs. (topics: claim reduction, efficient operations tracking, stock reduction initiatives etc. )
  • To create & share performance reports with regard to delivery reliability & timeliness of Unilever for your customer & taking corrective actions in cooperation with the customer & internal counterparts.
  • Preparing & leading implant/Client meetings; dependent of the subject independently or with the customer service manager
  • Provide proposals & info in function of the year negotiations for the VMI customers.
  • Providing weekly forward risks information
  • Managing the VMI tool settings and searching for structural improvements of the tool with

the feedback of the VMI Planners


Your profile:

Required experience/qualifications
* Master's degree or equivalent by experience
* Minimum two year relevant work experience
* Experience with ERP systems (SAP, VMI is a plus)
* Experience within Supply Chain, ideally in the FMCG sector
* Fluent in Dutch, French & English

Required skills & competences
* Pro Active and Strong analytical & communication skills

* Team commitment, Customer oriented
* Knowledge of end to end supply chain or customer service processes
* Time management & ability to set priorities
* Project management skills


Opportunity to join a major company in the FMCG sector where challenges and evolution are key

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    11 days left to apply



    • Master (University or Higher Education Long Type)
    • Dutch


    • Interim
    • Full-time

    Apply before

    • 27 September

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