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Our client major financial services company with a modern service center and a strong focus on customer guidance. They are well-established and specialize in banking and financial services, providing a structured and professional environment for their employees.
Front-End Collection Advisor (M/F/X)
Job description
As a Front-End Collection Advisor, your responsibilities are:
- Communicate with customers to resolve outstanding payments efficiently and professionally.
- Advise clients on payment plans and available solutions.
- Explain financial products and procedures clearly.
- Collaborate with internal departments to resolve any discrepancies.
Profile
A successful Front-End Collection Advisor should have:
- Strong communication skills, in Dutch and French.
- Analytical and solution-driven.
- A customer-focused mindset with problem-solving abilities.
Offer
Our customer offers you:
- Competitive salary with monthly bonus opportunities.
- Comprehensive internal training on systems and procedures.
- An opportunity to work in a professional environment in Bruxelles.
If you are ready to take the next step in your career as a Front-End Collection Advisor, apply today to join this exciting opportunity in the financial services industry!