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Customer Service Officer

  • Beneo
  • Tienen
  • Permanent, Full-time
Published on 9 days ago

Customer Service Officer

BENEO in Tienen is part of the German Südzucker Group, the largest sugar producer in Europe. BENEO, specialized in the development and production of high-quality nutritional ingredients from natural sources is represented in over 75 countries over the world. You can find BENEO ingredients in all kinds of food applications: from beverages to baby food, from dairy to bakery, from confectionary to cereals and from soup to sauces and in animal nutrition. . It helps customers to turn global megatrends – like healthy aging, energy and weight management, digestive health and more – into successful food products. For the ‘Functional Proteins team’ we are looking for a: Customer Service Officer

Job description

Responsible for the full order administration process for a range of customers worldwide. Your most important tasks are:
  • Handle customer's orders
  • Take care of the contract and order administration
  • Set-up and coordinate transport planning with external transporters and monitor the execution and the costs
  • Collect the required documents (internal/external and from different authorities)
  • Prepare and issue the invoices
  • Update customer master data
  • Take responsibility in projects (SAP, customs, transport,…)
  • Daily contact with customers, transporters, authorities and others and internal departments such as Sales, Production, Supply Chain and Quality.


  • Bachelor degree or experience in sales administration or customer service
  • Good knowledge of Dutch and English
  • Experience with an ERP system (at Beneo we use SAP)
  • Strong problem-solving skills
  • Diplomatic and able to build solid relationships
  • Experience in EU/export legislation and logistics is a plus


  • An exciting position in a financially stable and growing company which is regarded as one of the best in its class
  • An internal training
  • A competitive salary package
  • The opportunity to meet the people at Beneo in a first interview
Call Ralf Gutschoven on +32 (0)478 43 61 68 for more info or an application.On weekdays between 8h30 and 10h30 and in the evening from 19h00 to 21h00, on Saturday between 10h00 and 12h00.
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Beneo | Tienen 3300

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    30 days left to apply



    • Professional bachelor (Higher Education Short Type)
    • Limited experience (< 2 years)
    • Dutch, English


    • Permanent
    • Full-time

    Apply before

    • 3 January

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