Set priorities and learn to manage and leverage chaos in your workplace


Highlights:
• Gain hands-on experience applying tools to set priorities and adjust to changing demands
• Practice techniques for analysing and resolving problems and learn to strategically communicate your solutions


Key Competences:
• Priority setting skills
• Time management
• Decision-making skills
• Creativity skills
• Managing interruptions
• Influencing skills

Managing Chaos: Tools to Set Priorities and Make Decisions Under Pressure is a  hands-on training programme, highly interactive with exercises and role plays. The programme will be led by an experienced facilitator with former management experience in international companies.

5 Programme Modules:

 

1- Asking Key Questions

• Describe the effects of change on managers and employees.
• Define personal and group goals in a dynamic environment.
• Understand how to get a grip on a chaotic environment through asking key questions.
• Employ the Problem Statement and Gap Analysis as tools to identify the problem, address it, and articulate it to others.

2 - Priority-Planning and Decision-Making Tools

• Examine and select tools for planning priorities.
• Identify root causes of problems or issues.
• Manage competing priorities.
• Generate creative solutions to problems.
• Organize ideas to firmly grasp a problem's critical components.

3 - Planning Your Work

• Use the Priority Grid to apply against your weekly tasks.
• Create a Weekly Work Plan for completion of the most important priorities.
• Implement best practices for time management.
• Manage interruptions and distractions.

4 - Influencing and Communication Skills

• Identify your communication's purpose.
• Understand your audience.
• Craft your message to appeal to your audience.
• Implement best practices for improving your influencing communications.
• Avoid team miscommunications.

5 -  Action Planning

• Reassess the source(s) of chaos you identified.
• Evaluate and complete your Action Plan.
• Present your Action Plan to a partner for feedback.

You are a business professional who faces expanding workloads, shifting priorities, complex organizational dynamics, organizational restructuring and increased uncertainty. Get the skills you need to cope.

Typical Participants:

• Managers 
• Business Professionals