MS-900T01: Introduction to Microsoft 365 introduces Microsoft 365, an integrated cloud platform that delivers industry-leading productivity apps along with intelligent cloud services, and world-class security. You’ll learn foundational knowledge on the considerations and benefits of adopting cloud services and the Software as a Service (SaaS) cloud model, with a specific focus on Microsoft 365 cloud service offerings. You will begin by learning about cloud fundamentals, including an overview of cloud computing. You will be introduced to Microsoft 365 and learn how Microsoft 365 solutions improve productivity, facilitate collaboration, and optimize communications. The course then analyzes how security, compliance, privacy, and trust are handled in Microsoft 365, and it concludes with a review of Microsoft 365 subscriptions, licenses, billing, and support. 

Describe cloud computing

Introduction to concepts surrounding cloud computing. Mostly platform agnostic, focused instead on general concepts.

• Introduction to Microsoft Azure Fundamentals
• Introduction to cloud computing
• What is cloud computing
• Describe the shared responsibility model
• Define cloud models
• Describe the consumption-based model
• Module assessment

Describe the benefits of using cloud services

Introduction to concepts surrounding cloud computing. Focused on benefits of using cloud services such as reliability and management.

• Describe the benefits of high availability and scalability in the cloud
• Describe the benefits of reliability and predictability in the cloud
• Describe the benefits of security and governance in the cloud
• Describe the benefits of manageability in the cloud
• Describe sustainability considerations in the cloud
• Module assessment

Describe cloud service types

Introduction to cloud service types (Infrastructure, Platform, and Software as a Service models) and associated use cases for each.

• Describe Infrastructure as a Service
• Describe Platform as a Service
• Describe Software as a Service
• Module assessment

What is Microsoft 365?

Learn about Microsoft 365 - a productivity cloud that delivers innovative and intelligent experiences, rich organizational insights, and a trusted platform to help people and organizations get more done. Prepare for MS-900.

• What is Microsoft 365?
• Describe the differences between Office 365 and Microsoft 365
• Describe how Microsoft 365 empowers workers in this hybrid world of work
• Describe how Microsoft 365 Copilot unlocks a new way of working
• Module assessment
• Summary and resources

Describe productivity solutions of Microsoft 365

Learn about how the productivity solutions through Microsoft 365 help optimize operations, engage customers, and empower people to perform tasks in real-time from virtually anywhere. Prepare for MS-900.

• Describe the productivity capabilities and benefits of Microsoft 365
• Describe how Microsoft 365 Copilot boosts productivity across Microsoft 365 Apps
• Describe work management tools in Microsoft 365
• Describe additional Microsoft 365 productivity apps
• Module assessment
• Summary and resources

Describe collaboration solutions of Microsoft 365

Learn about how the collaboration solutions through Microsoft 365 unlock new ways of working together by helping people and teams stay connected, engaged, and ensure fluid communication across organizations. Prepare for MS-900.

• Describe the collaboration capabilities and benefits of Microsoft 365
• Describe how Microsoft Teams promotes collaboration and enhances teamwork
• Describe the Microsoft Viva apps
• Streamline content and collaboration with OneDrive and SharePoint
• Module assessment
• Summary and resources

Describe the device and cloud endpoint management concepts and deployment options in Microsoft 365

Learn about how the business management solutions through Microsoft 365 provide people with a secure, personalized desktop experience and help organizations easily manage updates for all devices with a simplified admin experience. Prepare for MS-900.

• Describe the endpoint management capabilities of Microsoft 365
• Compare the differences of Windows 365 and Azure Virtual Desktop
• Describe the deployment and release models for Windows-as-a-Service (WaaS)
• Identify deployment methods and update channels for Microsoft 365 Apps
• Module assessment
• Summary and resources

Describe the analytics and administrative capabilities available in Microsoft 365

Learn about the pricing model for Microsoft cloud services and how Microsoft 365 is available through a variety of licensing and billing options to meet the needs of people and organizations. Prepare for MS-900.

• Describe the capabilities of Viva Insights
• Describe the capabilities of the Microsoft Copilot Dashboard
• Describe the capabilities of the Microsoft 365 admin center and Microsoft 365 user portal
• Describe the reports available in the Microsoft 365 admin center and other admin centers
• Module assessment
• Summary and resources

Describe the function and identity types of Microsoft Entra ID

Describe the function and identity types of Microsoft Entra ID

• Describe Microsoft Entra
• Describe Microsoft Entra ID
• Describe types of identities
• Describe Microsoft Entra Agent ID
• Describe hybrid identity
• Describe external identities
• Module assessment
• Summary & resources

Describe access management capabilities of Microsoft Entra

Describe access management capabilities of Microsoft Entra

• Describe Conditional Access
• Describe Global Secure Access in Microsoft Entra
• Describe Microsoft Entra roles and role-based access control (RBAC)
• Module assessment
• Summary & resources

Describe threat protection with Microsoft Defender XDR

Describe threat protection with Microsoft Defender XDR

• Describe Microsoft Defender XDR services
• Describe Microsoft Defender for Office 365
• Describe Microsoft Defender for Endpoint
• Describe Microsoft Defender for Cloud Apps
• Describe Microsoft Defender for Identity
• Describe Microsoft Defender Vulnerability Management
• Describe Microsoft Defender Threat Intelligence
• Describe the Microsoft Defender portal
• Describe Copilot integration with Microsoft Defender XDR
• Module assessment
• Summary and resources

Describe the data compliance solutions of Microsoft Purview

Describe the data compliance solutions of Microsoft Purview.

• Describe audit in Microsoft Purview
• Describe eDiscovery
• Describe Compliance Manager
• Describe Communication Compliance
• Describe Data Lifecycle Management
• Describe Records Management
• Module assessment

Describe Microsoft’s Service Trust portal and privacy capabilities

Describe Microsoft’s Service Trust portal and privacy capabilities.

• Describe the offerings of the Service Trust portal
• Describe Microsoft's privacy principles
• Describe Microsoft Priva
• Module assessment
• Summary and resources

Describe Microsoft 365 pricing, licensing, and billing options

Learn about the pricing models for Microsoft cloud services and how Microsoft 365 is available through various licensing and billing options to meet the needs of people and organizations.

• Explore pricing models for Microsoft cloud services
• Explore the billing and bill management options
• Explore the available licensing and management options
• Module assessment
• Summary and resources

Describe support offerings for Microsoft 365 services

Learn about how people and organizations can get the most out of their technology through Microsoft 365 support offerings and help improve Microsoft 365 services.

• Explore support options for Microsoft 365 services
• Explain service level agreement (SLAs) concepts
• Identify how to track the service health status
• Explore how organizations can share feedback on Microsoft 365 services
• Module assessment
• Summary and resources

This course combines deep technical expertise with hands-on, instructor-led training, helping you transform knowledge into practical, real-world skills that last.

MS-900T01: Introduction to Microsoft 365 is designed for candidates looking to demonstrate foundational-level knowledge of cloud-based solutions to facilitate productivity and collaboration on-site, at home, or a combination of both. Candidates may have knowledge of cloud-based solutions or may be new to Microsoft 365.