Our client is an independent, global association, communications and event management company. Located in the center of Brussels
As a Travel & Registration Assistant on the DiscoverEU team, you will support the DiscoverEU team in delivering seamless travel coordination and participant support, reporting directly to the DiscoverEU Team Leader. This is a hands-on role ideal for a student with strong communication skills, customer service attitude and attention to detail.
The Travel & Registration Assistant tasks include the following but are not limited :
??Registration & travel management
- Ensure the complete coordination of registrations for several events and conferences.
- Manage registration requests and queries.
- Participate in delegate communications: practical information, hotel reservations, participant follow-up.
- Ensure compliant archiving (GDPR) of registration and travel data.
- Provide on-site support during registration at events.
?? Financial monitoring & reporting
- Coordinate participant invoicing and monitor payments with the accounting department.
- Regularly prepare financial reports related to travel and accommodation.
- Ensure clear and accurate reporting, as well as continuous monitoring of invoicing.
??Management support & project management
- Support the Manager in the preparation and delivery of projects and events.
- Contribute to the smooth running of congresses and conferences (online or in person).
- Maintain a high level of professionalism and service by drawing on a good knowledge of the sector.
- Meet deadlines, key dates and associated actions.
- Manage certain parts of a project independently: accommodation, registrations, sponsorship, exhibition, abstract management.
- Work proactively and independently, with the ability to prioritise tasks and projects effectively.
- Collaborate with suppliers and service providers in accordance with internal procedures (procurement).
- Ensure operational excellence at all stages of the project.
- Complete the procedures, forms, reports and documents necessary for the smooth day-to-day running of projects and events.