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Student customer care
Job description
You assist travellers facing unexpected breakdowns or mobility issues.
You ensure every caller receives fast, clear and reassuring support.
Client Details
The company is a well-established organization in the insurance industry. It is known for its professional environment and commitment to providing excellent services to customers.
Description
As a Student Customer Care representative your responsibilities are:
- Answer incoming calls from travellers and provide immediate guidance
- Coordinate practical assistance such as towing, repairs or mobility solutions
- Deliver clear information and keep customers reassured throughout the process
- Register each case accurately in the internal system
- Follow up ongoing files until the customer is fully helped
- Collaborate efficiently with external partners and internal teams
Profile
A successful Student Customer Care representative should have:
- You are a student available during the summer months
- Strong communication skills and experience in customer-oriented tasks
- Good command of Dutch and French
- Ability to stay calm and solution-focused in unexpected situations
- Team-player with a proactive attitude and interest in customer service
Offer
Our customer offers you:
- A meaningful summer job with real impact
- Hands-on training from experienced coordinators
- Dynamic atmosphere with fellow students and permanent colleagues
- Competitive student salary package
- Valuable experience in customer service in the insurance sector
If you are eager to grow your skills in customer care and gain experience in the insurance industry, we encourage you to apply today!
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