Our client is a big player in the world of Hospitality
The ideal candidate will play a crucial role in the planning, organization, and execution of conferences and events. This position requires excellent organizational skills, attention to detail, and the ability to manage multiple tasks simultaneously. The Conference Coordinator will work closely with various stakeholders to ensure the seamless delivery of high-quality conferences that meet the objectives and expectations of our clients.
- Meeting & Event Coordination:
o Oversee end-to-end quality of meetings and events, ensuring seamless execution.o Coordinate various elements such as property management, contracts negotiation, personnel planning, and orders placement for a smooth event experience.o Plan and supervise deliveries for events, providing guidance on the day of the event.
- Client and Supplier Relationship Management:
o Act as the Single Point of Contact (SPOC) for both suppliers and clients, ensuring their needs are met.o Gather feedback and identify areas for improvement, fostering long-term client relationships for sustainable growth.
- Operational Efficiency and Best Practices:
o Investigate and develop best practices for daily business operations, liaising with IT, Marketing, and other departments.o Optimize the current working processes, including evaluating and potentially transitioning to new systems for improved efficiency.o Focus on improving customer service accessibility and clarity, addressing issues related to communication channels and timeliness.
o Retain and expand the current client base through effective relationship management.o Actively attract new clients, with a particular emphasis on networking at events and targeting congresses for full venue bookings.o Assist your manager in negotiating and renegotiating partner contracts, ensuring mutually beneficial terms by providing the correct input
o Set and strive to achieve sales targets, constantly monitoring and adjusting strategies to meet goals.o Report on your own target & team targeto Contribute to the creation of financial forecastso Responsible for meticulous invoicing follow-up and sending, ensuring seamless financial processes and client satisfaction