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Operations Manager Workforce Planning
Job description
At Vinçotte, you contribute to a safer and more sustainable world with real impact on thousands of clients. Together with 1,500 colleagues, they strongly focus on innovation—from digitalization to drones and AI. As part of Kiwa Group, you’ll have every opportunity to grow and take initiative.
As Operations Manager Planning, you are responsible for efficiently managing and developing the activities within the planning department. You ensure strategic objectives are achieved within timelines and budget, while guaranteeing efficient, high-quality scheduling of inspections, audits, and services in line with customer agreements. You combine strategic insight with hands-on leadership, managing a team of Planning Officers and Experts. In addition, you drive projects with strategic impact across and beyond your department.
You play a central role in shaping and optimizing planning and capacity management across the organization, combining strategic insight with operational leadership, ensuring efficiency, quality, and customer focus in all planning processes. Your responsibilities cover a broad range of domains, including strategy, performance management, people leadership, stakeholder collaboration, budget control, and project management.
1. Strategy:
- You translate organizational and divisional strategy into a clear department strategy.
- You define concrete goals, roles, and responsibilities for your team.
- You communicate strategy and objectives clearly across the department.
- You take ownership on strategic decisions and initiate improvement projects, advising the Workforce Planning Director.
- You monitor market developments and translate them into opportunities for Vinçotte.
- You evaluate and adjust cross-divisional planning processes to enhance efficiency and service quality in a sustainable and innovative way.
2. Performance Management:
Organizational Activities:
You are responsible for developing, implementing, and continuously improving the planning strategy.
People Management:
You foster a climate of trust and collaboration within your department and across divisions, continuously building a positive team spirit.
Stakeholder Management:
You work actively with Operations Managers, Operational Team Leads, and Customer Services to align planning with business and customer needs.
Budget Management & Realization:
You monitor your department’s financial results, identify deviations, and make adjustments as needed to achieve objectives.
3. Project Management:
- You take on the role of project manager for both divisional and cross-divisional/team-wide projects aimed at optimizing planning, capacity management, and process design for Vinçotte or Kiwa.
- You implement innovative solutions and new technologies.
- You are responsible for drafting project plans, monitoring deadlines and budgets, and ensuring project goals are met.
Profile
Education: Master’s degree in Engineering, Business Administration, Management, or a related field.
Experience:
- 8 years of relevant experience in operations, planning, workforce/capacity management, or process optimization.
- Proven experience in leading teams and driving cross-departmental projects.
- Strong background in performance monitoring, KPI management, and continuous improvement.
- Experience with planning systems and planning processes in a complex environment and transformation projects is a must
Languages: Native in Dutch or French, with a good command of the other language, and a strong working knowledge of English.
Competences:
- Strong leadership and people management skills, with the ability to inspire, coach, and develop teams.
- Excellent analytical and problem-solving skills, with the capacity to translate data into strategic insights.
- Strategic and problem-solving mindset, able to see the big picture while balancing operational priorities.
- Able to switch easily between strategic and operational level of thinking and actions.
- Strong stakeholder management and communication skills, able to align diverse interests.
- Results-oriented and proactive, with a focus on efficiency, quality, and customer satisfaction.
- Change-minded and comfortable with digital transformation and innovation.
- Solid project management skills: planning, prioritizing, monitoring budgets, and achieving objectives.
Offer
In this role at Vinçotte, you can expect:
- A strong and collaborative work environment with engaged colleagues
- Plenty of room for personal growth and initiative
- A job with real impact on safety and society
- An attractive salary package including a company car and extra-legal benefits (meal vouchers, additional holidays, etc.)
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