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Our client is a medium-sized company operating in Medical devices.
German Customer Service Representative
Job description
As a German Customer Service Representative your responsibilities are:
- Handle customer inquiries and provide solutions in a timely and professional manner.
- Respond to emails, phone calls, and chat messages in German and English.
- Process customer orders and track shipments in the system.
- Assist in resolving complaints and escalating issues when necessary.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with other departments to ensure customer satisfaction.
- Contribute to the improvement of customer service processes.
- Stay updated on company products and services to offer informed assistance.
Profile
A successful German Customer Service Representative should have:
- Fluency in German and English, both written and spoken.
- Strong communication and interpersonal skills.
- Proficiency in using computer systems and customer service software.
- A customer-focused mindset with problem-solving abilities.
- An organized and detail-oriented approach to tasks.
- The ability to work effectively in a team environment.
Offer
Our customer offers you:
- A competitive monthly salary
- Temporary employment with the potential for professional growth.
- A supportive and professional work environment in Flemish Brabant
If you are ready to take on a new challenge as a German Customer Service Representative, we encourage you to apply today!